I ordered this for a UPS under the impression that it would be the B.B. Battery so I wouldn't need to worry about the terminals being different. However I received a UB170 in its place which of course, has smaller terminals. Not a show stopper but annoying and not what I paid for. Also as others have stated it was shipped just in a bag.
This company did contact me offering to ship the terminal adapters if I would remove this review. However, probably should have sent it with the battery in the first place if you are going to send something different than what was advertised.
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I have used several of these batteries to replace old batteries in APC UPS units. Some have been installed for over 6 months and they perform as well as the old batteries did. When I was replacing one APC battery, I pealed back the APC label to discover it was actually a B&B battery that they had just slapped their label on.
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I received a different brand battery although it has the same volt and amp. It was poorly packed that the corner of the battery was dent. The surface of the battery was heavily scratched that it looked like a refurbish, not new. After my complaint, the seller contact me and offer me a partial refund. I accept the offer because it is a reasonable price for a dented refurbish but still working battery after the partial refund. It is good to know that the seller cares about the complaint and review. I don't mind to do business with them again.
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Description of the product was accurate and battery is currently functioning well -although I have had it for only a week. Delivery time was better than promised.
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The battery was shipped very promptly ahead of time. It is identical to the battery it replaced, at almost half the cost. Time will tell if it will last as long, but I am pretty sure that it will.
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