Cobra Walkie-Talkie microTalk CXR925 35-Mile 22-Channel Two-Way Review

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I recently bought a pair of these Cobra MicroTalk CXR925 two-way radios to use as 'test' replacement radios for our 6.5 acre, 4 building mini-campus (mostly we purchased based on various strong customer reviews and the longer charge life of lithium batteries, which we need for a full 8 Hr workday's usage.) Five years ago, we purchased several pairs of earlier Cobra MicroTalk LI 6000 WX two-way radios, which were perfect for our facilities; they are durable, and perform wonderfully for our day-to-day staff operations purposes. Unfortunately, a couple of them have begun to fail due to almost 5 years of hard, daily usage and normal wear and tear ... but they were a great investment during their working lives and some are still working like champs. Disappointingly, our 2 newer and more expensive 'test' Cobra MicroTalk CXR925 replacements have proven to be an unsuccessful replacement of our older Cobra LI 6000 WX models. The only problem (but a major one) is that at the highest volume setting of '8' on these CXR925s, these 2 new radios are barely audible and my maintenance and janitorial employees have complained that they often have to place the units right up to their ears to clearly hear transmissions. We now only use these 2 newer CXR925 units with office personnel and with earpieces. Wish Cobra still made the LI 6000 WX model.

IMPORTANT REVIEW NOTE / CUSTOMER FOLLOW-UP FOR THE ABOVE REVIEW: This is a follow-up to the above review by the myself, the author. I sent the above mentioned 2 radios back to Cobra's factory repair services per instructions from their repair department shortly after writing this review. Within a couple of weeks, my 2 radios (the same ones I sent back) were returned to me and the previous volume issue with both units was completely corrected. Both units are now working perfectly and at volume levels that are more than acceptable. Great customer support!

THANKS COBRA for standing behind your product and repairing these radios to my satisfaction!

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I received these in the mail yesterday, and charged them overnight. The next day I was a little skeptical whether or not they would function properly. They both work perfectly, and the sound quality is great. It is also nice because the radios have just the right amount of functions. You can get done what you need to, withought being dragged down by an insane amount of worthless functions. I tested them today and I was able to get a mile and a half range out of them while I was in my house and my sister was in a car. We were both in a city and it was rainy (I actually don't know if rain would affect it). On the box Cobra states that you can get 35 miles on a mountain (with perfect conditions), 17 miles in a forest, and 3 miles in a city. Overall this is definetaly worth its price. Great buy.

Pros

lightweight (can be a con)

VOX works well

Just the right amount of functions

Sound quality is good

Comes with rechargeable lithium batteries

1 year warranty on the radios

Cons

You don't have these amazing walkie talkies

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We are so impressed with these radios that we bought a second set -the clarity of the voices is so much better than the old Magnavox radios we had before. We got these primarily to go skiing with so the family can stay in touch. We haven't had a chance to use them for that, but we have tried them out. My husband drove down our road approx 2 miles from the house and we had no problem hearing each other. They are easy to use. We predict these will work great in the mountains skiing.

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UPDATE TO INITIAL REVIEW:

As of 08-21-12 I have now ordered 34 of these radios, and will order an additional 2 to 4 more for new incoming staff, in keeping with the initial order of 24 of these CRX925 radios. To date, 15 radios have been returned & replaced, due to volume issues. 1 due to a broken screen, there's been 2 defective chargers, and 1 defective battery issue. Again with that being said, the remaining radios, as with the ones newly replaced, they are working great and with good clarity. If you order these radios in larger quantities be prepared to possibly return a good portion of them for replacement, due to volume issues. Amazon has stood solid on their excellent customer service so far and replaced these radios without issue. I can only hope that Cobra will do the same in the future as well.

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I have ordered 32 of these radios for my company's use, there have been 8 of them so far that had to be returned, due to defective volume issues, and 2 of the chargers have also been defective. Amazon has stood behind the returns thus far,however there is only a 30 day return policy. Cobra is usually known for quality, however there is a defect with this model with respect to the volume components or proper assembly. Another issue is that a good portion of our staff place their radios in their lab coat pockets, which causes the white ink on the buttons to dissapear rather quickly, and the.

The positives for this product is that of the remaining radios, there is good reception and clarity, and the added "repeat" function is very useful in our environment, due to the external noise factor. They appear to hold their charge effectively so far,and the display is large enough to read easily, but can also prove to be a con as well, because of it being larger, it is more susceptible to cracking or scratches easier.

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Had a few radios over the years (Motorola, Uniden) and recently tried the Cobra CXR825 and Motorola MR350, both good but I returned them after a friend showed me his Cobra CXR925 that I proceeded to order on Amazon, why ?

CXR925 compared to CXR825 :

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much better battery life, battery capacity almost 2x (could still use a battery meter, right now it only shows when the battery is going...)

thinner, the CXR825 is a bit "thick"

the 20 second voice recorder is useful, especially when reception is spotty

(slightly) better range, possibly due to the (slightly) taller antenna

CXR925 compared to Motorola MR350:

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More compact

Better battery life, CXR925 is 1500mAh Li-Ion, Motorola is NiMH 800mAh (?)

(slightly) better range

the 20 second voice recorder is useful, especially when reception is spotty

no LED light, that could have been handy from time to time

CXR925 would have earned 5 stars if :

real battery meter, not just low bat alarm

some weather resistance, top of antenna is already a bit scratched although it didn't fall