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I bought the red top in July, 2009, for a kit car I am building. Just got around to installing in car and find it will not hold a charge. Contacted Optima for their help under their 3 year free replacement (also shown on Amazon web page) guarantee. Optima says Amazon is not an authorized seller of their products (even though there are thousands of their batteries listed on Amazon), and they could not do anything for me. Amazon says the battery cannot be returned to them or replaced. What do you think is going on here? Smells like fraud on someone's part to me. Was promised a call back from an Amazon supervisor, but nothing yet.Update, after discussions with two customer service reps. and a supervisor, Amazon has agreed to honor the warranty from Optima. They will reimburse me the cost of the battery and I can then order another one. Not sure why they could not just send me a replacement. But, I am getting another one, and that is all I wanted.
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The Optima Battery is the best battery to buy if you want to make sure there is no corrosion or leakage.Honest reviews on Optima 8002-002-FFP RedTop Group 34 Starting Battery
I've been using American-made Optimas in all my vehicles for years with great success. The worst of those lasted five years before getting weak, but all the others have made seven years, and of course, never any electrolyte seepage. I bought this battery to replace another seven-year-old that was just starting to show its age. This one is hot and was packed very well. Optima has apparently been listening to the myriad complaints of shipping damage.This is my first Mexican-built Optima with the new, shorter warranty under Johnson Controls ownership, so time will tell how it lasts in comparison with the originals. If you are concerned with returns or warranty through Amazon, I suggest you read the policy regarding online retailers on Optima's own website. They have a very specific set of requirements which must be met to honor the warranty.
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