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These things work if there are no buildings,trees,other radios,hills pretty mush you have to be on the Bonneville Salt flats facing each other and pretty close (The earth has a curve)I called the company and said about the same thing I just wrote and their response was "we know that", "did you read the manual?" well he was right even the manual says its junkBest Deals for Audiovox GMRS7015RC 15-Mile 22-Channel FRS/GMRS Two-Way Radio
Overall, this is an mediocre scanner. Functionally, it is a bit clumsy and not the easiest to figure out how to use various functions. I primarily use these to listen to drivers during NASCAR races. Unfortunately, the volume control is not great and they pick up quite a bit of static; making it hard to hear what the drivers are talking about. The headphones that come with these are terrible; just some cheap foam covered headphones. I figured I could plug in my own, high quality, headphones but that was not the case. If you do not use the cheap ones that came with the scanner, the scanner will cease to function (literally the buttons will not respond).On the bright side, the desk charger is nice. Having rechargeable batteries ensures that you will have ample power. I haven't ever had an issue with them running out of power. It is also a plus that they come as a set so you don't have to use a splitter and share with someone else.
If given the opportunity to purchase these again, I would probably spend a bit more money and get a higher quality product.
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