Click Here For Most Helpful Customer Reviews >>
Can't keep the RV plugged in at home since this converter keeps tripping my GFCI outlet. Read lots of comments online that newer converters can't be used with GFCI outlets which is unacceptable absent a clear warning that this product can't be used with shore power that utilizes gfci circuit protection. Given that all modern building codes require GFCI outlets in garages and exterior outlets, manufacturing a power converter that can't be plugged in to a GFCI protected circuit is absurd. What good is a converter that can't be used to keep the batteries charged while plugged in at home? Even the 20 year old Magnatek that it replaced didn't trip the GFCI outlet.I informed IOTA of the problem and it took them a full week to issue an RMA (come on guys, a full week just to issue an RMA?!). Upon issuing the RMA, they also attach a pdf file with a load of legal jargon and disclaimers about items being sent back but found by them to be non-defective "shall be scrapped and no refund issued." They even highlight this passage in yellow. If I knew that IOTA had such a hostile warranty policy I wouldn't have purchased their product in the first place. Moreover, I had to pay for return shipping to IOTA. We'll see how they resolve the matter.
In the meantime, I ordered a comparable Progressive Dynamics unit and will see how their product compares. Can't be without a converter for several weeks until IOTA decides what they feel like doing with a product that is not fit for the intended purpose for which it was manufactured.
Best Deals for IOTA DLS-55/IQ4 12 VOLT 55 AMP 4 STAGE AUTOMATIC SMART BATTERY
I have had Iota products now for some time...about the introduction of their IQ4 smart charging add on. I have always found that their products do what is expected every time, and this item is the same. Nice because the Smart Charge module is included in the device, leaving nothing to hang outside the module.Used to replace factory charger in RV. Factory module charged a constant 13.6 volts, and killed the battery on board.
This roughly fit in the same space as the factory charger/inverter with little modification needed.
No comments:
Post a Comment