Parallax Power Supply 7355RU 55 ADC Converter/Charger Review

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List Price: $299.25
Sale Price: $232.97
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This upgrade worked great for about a year and a half, then failed with no output whatsoever. Parallax won't replace it under warranty because I can't locate my receipt, and won't honor the warranty based on the manufacturing date. They have no repair capability. So do yourself a favor and buy another brand.

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I bought this unit and installed it in my RV with minimal difficulty. It worked fine for a little less then three months -and then quit. Now I'm not exactly ignorant of electronics -I have a degree in electrical engineering. It appeared that the basic unit itself had a blown fuse or circuit breaker -but there was no fuse or circuit breaker that could be replaced or reset.

Since the unit had a a two year warranty -as noted on Amazon and at the Parrallax website -I contacted them to get a replacement. I told them that I had purchased it through Amazon, and I received a curt reply from their warranty administrator, Susan Dixon, who stated, "I am sorry, we do not sell any converters to Amazon and we are unable to honor a claim on a part that was purchased from Amazon."

Kudos to Amazon, though; I contacted them and they immediately offered to replace the unit or refund the price. From a comment on Parrallax's phone about "recent changes in the warranty policy" I suspect they are having a lot of returns and hence their reluctance to honor their written warranty. Needless to say, I will my unit with a different brand that I'll get through Amazon. Amazon -great service, and they've earned my business.

Parrallax -horrible service. Don't believe them when they claim to have a warranty.

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The power supply was a hundred dollars cheaper than going to my local RV dealer.

Installed in 25 minutes, works perfectly.

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Did some research and this was what was needed in order to fix the power problem in my RV. Was easy to install and it has been working great ever since.

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I decided to take my 14' travel trailer and go camping for the Memorial Day weekend. So here I was pulling into the last available spot in one of the rows near the bath-house. It was late Friday afternoon when a thunderstorm started brewing and before you know it, rain starting falling hard then a sudden strike of lightening with a deafing sound of thunder at the same time, when all my electricity (which is powered by my Parallax Converter/Charger) goes out. I later learned that nearly the entire row of RV's where I was parked lost their Converter/Chargers due to lightning striking and knocking out almost all of them leaving us with dead batteries. The good news is the RV repairman that is recommended by the campground was there and advised me what to do.

I went online and went to my favorite online shopping site, Amazon.com, and after reading some reviews, ordered the Parallax Power Supply 7355RU 55 ADC Converter/Charger. They offered Free Shipping and I didn't have to pay any taxes and my repairman told me that he could not get the same exact product for the price I paid anywhere so I ordered it and upon arrival of the product had him install it and now it is better than before since Parallax offered the upgraded model for the same price.

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Parallax Power Supply 7355RU 55 ADC Converter/Charger